By Murimi Gitari, 13 January 2021
The Kenya Airports Authority (KAA) will upgrade Terminal 1B and 1C of Jomo Kenyatta International Airport to give travelers a friendly and memorable experience, KAA announces.
The development project is geared towards refurbishment of the departure halls in order to improve the check in, security screening and passenger lounger experience.
Retail operations are also meant to be eased once the project is completed in a duration of 12 months and it is estimated to cost Ksh 963 million.
After completion, the newly renovated light-filled departure terminals will deliver modern concessions and amenities that will give travelers a friendly and memorable experience.
According to KAA Managing Director (MD) and Chief Executive Officer (CEO) Alex Gitari, the renovation of the terminals will ease passenger flow and increase efficiency due to the centralization of security screening procedures and the reallocation of available floor spaces to international departure gates.
He said the refurbishment and facelift of the T1B & 1C aims to align the passenger experience in these terminals to match what is offered.
To expedite the implementation of this project, airlines that have been operating from Terminal 1B and 1C are being temporarily relocated to Terminal 1A and Terminal 2.
“The remodeling project is an integral part of the ongoing JKIA Customer Service Improvement Plan (CSIP) which was formulated from feedback from our stakeholders and customers,” he added.
